In this episode Nick interviews Jesiah Mauck from Grey Bar Solutions on the best kept secrets to people management and your bar or restaurants culture. There's no way any bar or restaurant can be a success if the employee's don't care about their customers. Jesiah reveals exactly how to turn your staff into a powerful team that is happy, wants to see your business succeed, and wants to take care of your customers!
What You'll Learn:
- What your biggest competitive advantage really is (It's not what you think!)
- How to take a staff that doesn't listen, that doesn't seem to care, and turn them around to WANT to provide the best hospitality they can.
- The 7 secrets to creating the best company culture that will ultimately out weigh your competition and win customers for life.
- The lesson Nick learned when his own manager gave him a piece of his own mind that has now transformed the way he talks to his employee's - this is a big game changer / eye opener for those who feel their employee's can never do their job right.